Account & contact details
Name, email, phone number, organization information, account details or other information you provide when creating an account or contacting NOBIQ.
PRIVACY AT NOBIQ
Privacy Policy
How information may be collected and used when you browse, shop, submit a form or contact NOBIQ.
Last updated: 1 October 2026
OVERVIEW
Clear information about the data used to operate the NOBIQ website.
This notice describes the types of information that may be handled through the NOBIQ website and e-commerce experience, why that information may be used, and the choices available to you. The exact information involved depends on the features you use and the services configured on the website.
INFORMATION WE MAY RECEIVE
Only what is needed for the interaction.
Different website actions provide different information.
Orders & checkout
Items, quantities, billing or delivery details, order references and related transaction information needed to process an e-commerce order.
Forms & CRM enquiries
Business requirements, partner applications, support questions and other information submitted through website forms may be recorded in NOBIQ's CRM or related Odoo records for follow-up.
Technical & session information
The website may process session, browser, device, language, security and similar technical information required to operate website features such as login, cart and checkout.
HOW INFORMATION MAY BE USED
Operate, respond, support and improve.
The information collected through a particular interaction is used for purposes connected with that interaction and the operation of the website.
Website & commerce
Maintain accounts, carts, orders, checkout, delivery coordination and other requested e-commerce functions.
Enquiries & follow-up
Respond to business requirements, partner applications, product questions and support requests.
Security & reliability
Protect sessions, accounts, transactions and website operations and investigate technical or security issues.
Service improvement
Understand how website features are used and improve content, usability, product information and service processes where appropriate.
WEBSITE OPERATIONS
Sessions, providers and connected services.
Cookies & sessions
Essential cookies or similar session technologies may be used for functions such as login, cart, language preferences, security and checkout. Additional analytics or optional technologies depend on what is configured on the site.
Payments & delivery
When payment, delivery or other service providers are enabled, information needed to provide that service may be shared with the relevant provider. Their own privacy terms may also apply to their services.
Odoo & integrated services
NOBIQ uses Odoo for website, e-commerce and CRM operations. Other integrated services may process information when they are configured and used for a specific website function.
RETENTION
Keep information only for a relevant purpose.
Information may be retained for as long as reasonably needed for the transaction, enquiry, support relationship, record-keeping, security or other legitimate operational requirement. Retention periods can differ depending on the type of record and applicable obligations.
SECURITY
Reasonable safeguards, without impossible guarantees.
NOBIQ aims to use reasonable administrative and technical measures appropriate to the website and the information handled. No website, network or storage method can be guaranteed to be completely secure.
YOUR CHOICES & QUESTIONS
Ask about information connected with your interaction.
You may contact NOBIQ to ask about personal information you have provided, request an update or correction, or raise a privacy question. Some records may need to be retained where required for transactions, security, accounting, dispute handling or other applicable obligations.
This notice may be updated as the website, services or connected providers change. The current version will be published on this page.
We use relevant order and contact details to coordinate COD delivery and respond to return, refund and warranty requests. Information needed for these services may be shared with the relevant delivery or service provider.