Warranty Policy
1-Year / 365-Day Limited Warranty
Both FCD-300 and FCD-720 carry a 1-year / 365-day limited warranty from the documented delivery date, not the order-placement date.
Covered Defects
Subject to inspection, manufacturing defects and functional electrical/mechanical defects under intended normal use are covered.
Inspection & Repair / Replacement
We inspect the issue and repair where appropriate. Replacement is considered where repair is not reasonably appropriate. Automatic refund is not the primary warranty remedy; statutory remedies remain available.
Exclusions & Installation
Exclusions apply where relevant to the assessed fault: improper installation, incorrect electrical or plumbing connection, misuse or abuse, unauthorized repair or modification, accidental/physical damage, external electrical/plumbing failure and normal wear. Opening or installation alone does not invalidate a legitimate defect claim.
Service / Transport Charges
For a verified covered defect, NOBIQ will bear or arrange reasonable applicable service/return logistics, or clearly agree the service arrangement with you. For non-covered issues, any transport/service charge will be communicated before chargeable work proceeds. No hidden charge.
Proof of Purchase & Claim Process
Contact NOBIQ with proof of purchase, documented delivery date, model, serial if available and a description of the fault. Follow the manual and safe installation requirements. We will explain the inspection and service steps.
Contact & Support
For support, return or warranty assistance, please contact NOBIQ using the contact details in the footer.
These policies do not exclude or limit your rights and remedies under applicable Bangladesh consumer law. Mandatory legal requirements take precedence over any inconsistent policy term.
NOBIQ
Khandakar Villa, Road 6, Block D
Banasree, Rampura, Dhaka 1219, Bangladesh